Privacy Policy

Last Updated: October 1, 2026

Swift Frozen Meals, operated by Swift E-commerce Industries (“Swift Frozen Meals,” “we,” “our,” or “us”), respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, place an order, create an account, contact us, subscribe to communications, or otherwise interact with our business.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you place an order, create or manage an account, contact customer support, subscribe to communications, submit a review, or otherwise interact with our website. This may include:

Full name
Email address
Telephone number
Billing address
Shipping or delivery address
Order, purchase, and delivery information
Account information, where applicable
Customer-service inquiries and communications
Reviews, feedback, preferences, or other information you choose to provide
Marketing preferences
Payment-related information

Payment Information

Payments are processed through third-party payment processors and financial-service providers. Swift Frozen Meals generally does not directly store complete credit or debit card numbers. Payment information is handled by the applicable payment provider in accordance with its own privacy, security, and data-retention practices.

2. Information Collected Automatically

When you visit or interact with our website, certain technical and usage information may be collected automatically, including:

Internet Protocol (IP) address
Browser and device type
Operating system
Pages viewed and links clicked
Referring website or source
Date and time of visits
Approximate location derived from IP address
Website activity and interaction data
Cookie and similar-technology information

We may use this information to operate the website, understand customer behavior, improve performance, prevent fraud, troubleshoot technical issues, and improve the customer experience.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Process, verify, prepare, and fulfill orders
Process payments and transactions
Deliver products to the address you provide
Send order confirmations, receipts, delivery updates, and other transactional communications
Create and maintain customer accounts
Respond to customer-service requests
Handle refunds, replacements, disputes, and other order-related matters
Improve our menu, meal offerings, services, website, and customer experience
Personalize website content and customer communications where appropriate
Detect and prevent fraud, unauthorized transactions, abuse, and security incidents
Maintain website security and functionality
Maintain business and transaction records
Perform analytics and understand website usage
Send promotional communications where permitted and where you have not opted out
Comply with legal, regulatory, accounting, tax, contractual, and food-safety obligations
Protect our rights, customers, business, and property

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality and understand how visitors use our services. These technologies may help us remember cart contents, maintain login sessions, remember preferences, analyze traffic, measure performance, detect suspicious activity, and provide relevant marketing where applicable.

You may control or disable certain cookies through your browser settings. Disabling cookies may prevent parts of the website, including cart or account features, from functioning correctly.

5. How We Share Information

We do not sell or rent your personal information in exchange for money. We may share information with trusted third parties when reasonably necessary to operate our business, fulfill orders, provide services, or protect our systems. These parties may include:

Payment processors
Shipping, courier, delivery, and fulfillment providers
Website hosting and ecommerce providers
Analytics providers
Customer-service and communication platforms
Email providers
Fraud-prevention and security providers
Marketing and advertising providers, where permitted
Professional advisers such as accountants, attorneys, insurers, and consultants

Service providers may receive only the information reasonably necessary for the services they perform and are subject to their own contractual and privacy obligations.

6. Order Fulfillment and Delivery

To prepare and deliver an order, we may provide your name, delivery address, telephone number, email address, order details, and other necessary information to fulfillment partners, couriers, delivery providers, and logistics companies. Those providers may process your information under their own privacy policies.

7. Marketing Communications

If you subscribe to promotional communications, we may send information about new meals, meal packs, menu updates, promotions, discounts, company news, and other Swift Frozen Meals offers. You can unsubscribe from promotional email at any time by using the unsubscribe link in the message or by contacting us.

Even if you opt out of marketing, we may continue to send transactional messages relating to orders, payments, deliveries, account security, customer support, or other necessary business communications.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. Depending on the service, protections may include encryption, secure connections, authentication tools, access controls, and other security measures.

No internet transmission, database, or electronic storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain accounts, provide customer service, maintain transaction and business records, prevent fraud, resolve disputes, enforce agreements, and meet accounting, tax, legal, regulatory, and food-safety obligations. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide rights regarding your personal information, including the ability to request access, correction, deletion, information about our data practices, restrictions on certain processing, or withdrawal of consent where processing is based on consent. You may also opt out of marketing communications at any time.

Some requests may be limited where we must retain information for legal, accounting, security, fraud-prevention, contractual, food-safety, or legitimate business purposes. To submit a privacy request, contact [email protected]. We may need to verify your identity before processing certain requests.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment services, or other services. We are not responsible for the privacy, security, content, or data-handling practices of third parties. We encourage you to review the privacy policies of any third-party service you use.

12. Children’s Privacy

Our website is not directed to children, and we do not knowingly request personal information directly from children below the age required by applicable privacy law. If we learn that personal information from a child has been collected improperly, we may take reasonable steps to delete it. A parent or guardian who believes a child has provided information to us may contact [email protected].

13. Fraud Prevention and Website Security

We may use personal and technical information to identify, investigate, and prevent fraudulent transactions, unauthorized purchases, account abuse, payment fraud, security threats, website attacks, and violations of our policies or terms. This may involve sharing limited information with payment processors, fraud-prevention providers, financial institutions, delivery providers, or other appropriate parties.

14. Business Transfers

If Swift Frozen Meals undergoes a merger, acquisition, restructuring, financing transaction, sale of assets, or transfer of all or part of the business, personal information may be transferred as part of that transaction where permitted by law. A successor organization may continue to process information in accordance with this Privacy Policy or provide notice of material changes where required.

15. Legal Requirements

We may disclose personal information where we reasonably believe disclosure is necessary to comply with applicable law or legal process, respond to lawful governmental requests, protect our rights or property, investigate fraud or security issues, enforce website policies or agreements, or protect customers and others.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements. When changes are made, the “Last Updated” date at the top of this policy will be revised. We encourage you to review this policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Swift Frozen Meals
Swift E-commerce Industries
30 N Gould St Ste R
Sheridan, WY 82801
United States
EIN: 41-4222714
Website: swiftfrozenmeals.com
Email: [email protected]